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Why Yearly Crawl Space Maintenance Matters: Another Real-World Example

Introduction

Even The Best Machines Need Maintained

WE USE THE BEST - BUT THAT DOESN'T MEAN THEY'RE FAIL PROOF!

Here's something most contractors won't tell you: installing a crawl space system is just the first step.


What really matters is what happens in the years that follow.


I want to share a real situation that just happened with one of our customers - it shows exactly why maintenance matters and why you need a company that sticks around.


Let me be clear: this isn't about trying to sell you something.


It's about showing you the difference between a quick fix and a lasting solution.


Because what happened three years after we did this installation tells the whole story.

(615) 265-0081
  • A basement filled with plastic and pipes.

The Situation

Three years ago, we did what I'd call an impeccable encapsulation job for this customer.


Everything was installed perfectly - the vapor barrier, the dehumidifier, all of it.


The kind of installation that makes you proud to put your name on it.


But here's what happened: during a recent maintenance check, we found that the dehumidifier's frost sensor needed replacing.


Now, most homeowners wouldn't catch this on their own.


The unit was still running, but it wasn't working at full capacity.


Without regular maintenance, this small issue could have turned into a bigger problem, letting moisture build up in their crawl space.

  • The ceiling of a basement with a lot of pipes and insulation.

  • A basement with a lot of insulation and a light on the ceiling.

  • A basement with a lot of pipes and columns

  • An empty basement with a wooden ceiling and white walls.

The Warranty Difference

Here's where having a real warranty - and a company that honors it - makes all the difference.


When we found the issue, two things happened right away.


First, I contacted Aprilaire, who sent us the replacement part under warranty.


Then, I came out personally to install it, no charge to the customer.

Think about that: three years after installation, and this homeowner didn't pay a dime for the repair.


That's how warranty service should work, but unfortunately, it's not always what you get in this industry.

Why Regular Maintenance Catches Problems

Let me tell you what usually happens without maintenance: small problems turn into big ones.


A faulty sensor might not seem like a big deal, but over time, it means your dehumidifier isn't doing its job.


Next thing you know, you've got moisture issues, maybe even mold.


And suddenly, you're looking at expensive repairs.


That's why we check everything during maintenance visits.


We're not just looking at whether things are running - we're making sure they're running right.


Catching issues early saves you money and headaches down the road.

  • A man is working in a basement under construction.

The "Chuck in a Truck" Problem

You've probably heard me talk about "chuck in a truck" companies before.


These are the guys who do the installation, take your money, and disappear.


Maybe they gave you a warranty paper, but good luck finding them when something goes wrong.


I've seen it too many times: homeowners trying to track down the company that did their crawl space work a year or two ago.


Phone disconnected.


Website gone.


Now they're stuck paying for repairs that should have been covered under warranty.


That's not how we do business, and it's not how this industry should work.

  • The ceiling of a basement with a lot of pipes and insulation.

  • A basement with a lot of insulation and a light on the ceiling.

  • A basement with a lot of pipes and columns

  • An empty basement with a wooden ceiling and white walls.

Our Maintenance Approach

Look, maintaining a crawl space isn't complicated, but it needs to be done.


When we do maintenance checks, we're looking at everything: dehumidifier performance, vapor barrier condition, checking for any pest issues, making sure all the seals are good.


We even check areas that might not be part of our original work, just to make sure everything's protecting your home like it should.

We keep track of when your system needs checking, and we'll reach out to remind you.


It's not about making extra service calls - it's about protecting the investment you've made in your home's protection.

Protecting Your Investment

Think about it this way: you probably spent several thousand dollars on your crawl space system.


Doesn't it make sense to protect that investment?


Regular maintenance helps your system last longer, work better, and actually do what you paid for it to do - protect your home.

Plus, when you work with a company that's still answering their phone three years later, you're not just getting maintenance - you're getting peace of mind.


You know we'll be there if something goes wrong, and you know we'll handle it right.

Crawl Logic

Ready to Protect Your Crawl Space?

If you're looking for crawl space work done right - including proper cleanup - give me a call. The inspection is free, and you'll see the difference in how we work from day one.


Remember, you get:

  • Complete debris removal
  • Personal owner inspection
  • No mess left behind
  • No extra cleanup fees


Call or text me directly for your free inspection.


Unless it's a major holiday, I'll get back to you quickly - usually the same day.

(615) 265-0081
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